Returns & Exchanges
At Vinyl Legend, we want you to be completely satisfied with your purchase; if your records arrive damaged or don't meet your expectations, we offer a 30-day window for returns and exchanges. Please ensure all items remain in their original packaging and shrink-wrap to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack the vinyl records in their original mailer or a sturdy cardboard box to prevent warping or sleeve damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned media, we will process your refund to the original payment method or ship out your replacement within 5-7 business days.